F.A.Q.
How can we help?
How do I join your mailing list?
When you first make an order you will have the option to join our mailing list. You can also join by clicking the sign up link towards the bottom of the page.
What do I do if I choose to collect my order?
Please allow 1-2 days for your order to be processed. Collection is from Power Health Products, Airfield estate, Pocklington, York. YO42 1NR. You can call the offices on 01759 302595 beforehand to make sure your order is ready and waiting. When your order is ready you collect from Reception which is based on the bottom floor of the offices.
What happens when I order 1000 Capsules/Tablets?
If you purchase a bulk order of 1000 capsules or tablets it will always come supplied in a polythene bag with the relevant product information label attached. All bulks are made to order, so please allow extra time for delivery. Approx. 2-3 days.
What is your returns policy?
We're sure you'll love your purchase, but if you're not happy for any reason just return the item(s) within 14 days of ordering and we'll exchange or refund it.
How much is shipping?
Delivery is FREE* to addresses in the United Kingdom on orders of £35 in value or over. Orders under £35 are charged at £8.50. UK Offshore Northern Ireland / Isle of Man / Channel Islands all from £20.00. All Europe postage prices are £26.00. Rest of World postage prices are £45.00.
How long does delivery take?
We endeavour to despatch orders within 2-4 working days. We are currently receiving a huge demand for certain products so lead times may be longer than usual, please bear with us. If for some reason this is not possible we will notify you via email.